StripeThis policy explains how we manage and store your data, we do not share any data with third parties.
Your data is extremely safe and secure with SlimCare Medical®
So, how do we store and collect your personal data?
We will only use your information when you give us consent too.
This can be on any forms of social media or our website that you subscribe to and our newsletters.
This will request you to give your email and mobile number and full name, in this you are giving us your consent to contact you.
Once we have your personal data, we store it on our secured database and it is not shared with any third party audience.
However, any clinician on our medical team will be able to access your basic profile data due to medical requirements in which we ask of you to provide and consent too when you begin your journey with SlimCare Medical®
All members of staff have signed confidentiality agreements to never share your medical or personal details unless we have to contact your GP with your consent.
What Information Do We Collect?
We collect your basic profile data such as your:
Date Of Birth
Mobile & Home Telephone Number
Medical Form for you to fill out after you have spoken with a clinician (more information on how we store medical form below).
How Long Do We Store This Information For?
We store this information for as long as we require it or for a minimum of 6 years.
You can ask us to delete your personal data if you wish to no longer receive our newsletter or updates on SlimCare Medical® and to no longer be present on our secured database.
When you begin your weight loss journey with SlimCare Medical® , we require you to fill out a medical form which is documented on our secured database which is totally encrypted and you will also be asked for consent in which we can store your data and you agree to this.
How Do We Take Online Payments Over The Phone & How Your Information Is Protected?
When you begin your journey with SlimCare Medical® , we take payment upon booking as this secures your consultation due to busy days at the clinic and clinicians not having access to Stripe.
We may operate transactions, including purchases of goods and our service.
We operate with Stripe when we take your debit or credit card details to secure your booking, this is completely encrypted and is never stored on our computers or database.
You will also receive a receipt sent to your email address with a transaction ID from Stripe.
However, if we decide you are not eligible for medical reasons or you change your mind, you will receive a full refund via Stripe.
Kind regards, The SlimCare Medical® Team